Bialetti shows its commitment to the environment by linking the iconic Moka Express to Oceana, the worldwide organisation dedicated to safeguarding oceanic ecosystems that points the spotlight on pollution by disposable plastic. Moka Express, a 100% eco-sustainable method of preparing coffee#Zero Waste: the only waste produced is 100% biodegradable and compostable.#Zero Detergents: chemical detergents aren’t necessary to clean it.#Timeless: a green investment as the coffeemaker lasts for at least 10 years and maintenance is reduced to the essential.
UNIQUE AND ORIGINAL SINCE 1933, ALFONSO BIALETTI’S INVENTION IS AN EXCELLENT EXAMPLE OF ART DECO, UNMISTAKEABLE BY THE ALUMINIUM COLLECTOR AND OCTAGONAL HEATING VESSEL AND THE EXCLUSIVE READILY SERVICEABLE AND EASY-TO-CLEAN VALVE.
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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
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